Refund & Return Policy
Last Updated: 20 September 2026
At FutCentralHub.com, we specialise in providing instant digital products, including educational PDF guides, tutorials, and strategy resources for EA SPORTS FC27 Ultimate Team, starting in September 2026.
All products are delivered electronically. No physical returns are required.
We do not offer change-of-mind refunds once digital delivery has begun and any applicable withdrawal right has been validly waived. Nothing in this policy limits your statutory consumer rights.
For instant digital downloads, you will be asked before delivery to:
We will confirm this consent and acknowledgement in your order confirmation.
Where a statutory cancellation right remains available, you may exercise it within the applicable period by contacting us using the details below. For eligible online purchases in the EU, this is generally 14 days from entering into the contract.
Simply purchasing a product or accepting this policy does not, by itself, waive your statutory rights.
Our FC27 products provide educational guidance based on our knowledge, research, experience, and analysis of EA SPORTS FC27 Ultimate Team gameplay.
We provide strategies, tips, methods, and guidance intended to help improve your understanding of the game.
We do not guarantee specific in-game results, including:
Success within the game depends on factors outside our control, including game updates, market conditions, player decisions, individual skill, and randomness built into the game.
Dissatisfaction with your personal gameplay results alone does not qualify for a refund, provided the product was supplied as described and meets applicable legal requirements.
Subject to your statutory rights, we do not offer change-of-mind refunds for:
Customers should review product descriptions and their basket before completing an order.
If you believe a payment was taken twice due to a processing error, please contact us so we can investigate and correct any duplicate charge.
If you experience a technical issue that prevents you from accessing your purchased product, please contact us with your order details and a description of the problem.
Where appropriate, we will:
We will address qualifying issues free of charge, within a reasonable time, and without significant inconvenience.
If a product is not supplied, faulty, or not as described, you may be entitled to a remedy under applicable consumer law, including a price reduction or refund where appropriate. Technical support does not replace these rights.
If you purchase a subscription, you can cancel future renewals and retain access until the end of your current paid billing period.
Cancellation does not automatically entitle you to a refund for the current billing period. Any applicable statutory cancellation or refund rights remain unaffected.
We may investigate suspected fraud, chargeback abuse, or misuse of our services and restrict future purchases where justified.
Any action we take will respect applicable law and will not remove your statutory rights to a refund or other remedy.
For delivery issues, cancellation requests, or refund enquiries, contact:
Email: futcentral47@gmail.com
Alternative email: oconnoroscar414@gmail.com
Please include your order number, the email address used at checkout, and a description of your request.
